Virginia's Guidelines and Our Response to COVID-19

Virginia recently put into place guidelines for businesses across our state. Here at Flow we have been exceeding those guidelines as soon as we were made aware of the severity of the Covid-19 virus. Below you will find out we are helping our community to contain the virus.

In our dealerships, we are using the strongest CDC recommended products for cleaning that eliminate the opportunity for the coronavirus to be activated.

To ensure the maximum protection from the virus entering a dealership, we are committed to going to extraordinary measures to ensure that every interaction at our dealership is risk-free. These actions include the following:

Totally cleaning our dealerships on a daily basis

Cleaning all areas of customer engagement on an hourly basis.

Cleaning the steering wheel, door handles, and console of a customer's car before it is moved.

Requiring anyone who touches a customer's vehicle to wear gloves.

Placing sanitizers on all sales desks, tables in the customer lounge, and service advisor stations.

Cleaning the steering wheel, door handles, and console, and interior features of every vehicle in the showroom on an hourly basis.

Requesting that everyone frequently wash their hands. Please don't be offended if someone asks you "when was the last time you washed your hands?"

To ensure that we minimize the exposure of any member of our company while involved with company activities, the following actions have been taken:

Suspended all travel to any meetings for any automotive manufacturers that we represent.

Suspended all meetings with vendors who have to travel to our dealerships.

We hope that no one in our company contracts COVID-19; however, in the event that a member of our company does contract COVID-19, we are taking the following steps:

The person will not be allowed to come on the company premises for a minimum of 14 days. During that period our company will ensure the person receives compensation so as not create an undue hardship for any person who is part of our company.

The department of that dealership will be completely sanitized and closed for a day.

In the event that a person who works for our company believes they have been exposed to COVID-19 or that they are showing symptoms, but they have not been tested, the following actions will be taken:

Request that the person not come to work.

Do everything possible to help set the person up for a test.

Compensate the person while they are at home while they wait for the test.

These are extraordinary times requiring extraordinary measures. We are deeply grateful for the trust of the members of our company, our customers, and our communities. Working together, I am confident that we will navigate through these waters. We are committed to being a company that can be trusted to do the right things for everyone who engages with us.

Don Flow


  • Monday9:00am - 7:00pm
  • Tuesday9:00am - 7:00pm
  • Wednesday9:00am - 7:00pm
  • Thursday9:00am - 7:00pm
  • Friday9:00am - 7:00pm
  • Saturday9:00am - 6:00pm
  • SundayClosed

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  1. Flow Mazda of Charlottesville

    1289 Stony Point Road
    Charlottesville, VA 22911

    • Sales: 434-951-6161
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Get in Touch

  • Contact our Sales Department at: 434-951-6161
  • Monday9:00am - 7:00pm
  • Tuesday9:00am - 7:00pm
  • Wednesday9:00am - 7:00pm
  • Thursday9:00am - 7:00pm
  • Friday9:00am - 7:00pm
  • Saturday9:00am - 6:00pm
  • SundayClosed